Returns

Returns & Exchanges

At TEMOOI, we are a small, locally owned business focused on bringing a carefully curated mix of styles to our customers. Rather than carrying large quantities of the same item, we thoughtfully select pieces in limited amounts to keep the store feeling fresh and ever evolving.

Because of this, all eligible returns are accepted within 14 days of purchase for store credit only. Unfortunately, after the 14-day window, we are unable to accept returns.

All sale items — including promotional sale purchases — are final sale.

Return Address

TEMOOI BOUTIQUE
100 E 2nd St., Suite 104
Cedar Falls, IA 50613

Before mailing your return, please email us at temooiboutique@gmail.com so we can confirm your items are eligible and expect your package. This helps us process returns as efficiently as possible.

Return Policy

Returns are accepted for store credit only within 14 days of purchase. Store credit may be used both online and in-store and does not expire.

Please note:

  • Original shipping charges are non-refundable
  • Return shipping costs are the responsibility of the customer
  • Sale items or final sale cannot be returned or exchanged

Return Conditions

To be accepted, all returned items must:

  • Be unworn and unwashed
  • Have original tags attached
  • Be free of makeup, deodorant, perfume, smoke, pet hair, stains, or signs of wear

Our team carefully inspects all returns upon arrival and reserves the right to refuse any return that does not meet these conditions. Refused items will be sent back to the customer at their expense.

We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Final Sale Items

The following items are final sale:

  • Sale or markdown items, including items purchased during promotional or discount events
  • Jewelry
  • Bodysuits
  • Gift cards
  • Any item marked final sale

No exceptions.

Exchanges

If you need a different size, please email us at temooiboutique@gmail.com as soon as possible. We cannot guarantee inventory availability, but we will always do our best to help secure the size or style you need.

Processing Time

Once your return is received and inspected, you will receive an email confirmation regarding your store credit or exchange.

Please allow up to 2 business days for processing after your return arrives at our store.

Questions?

We’re always happy to help.
Email us anytime at temooiboutique@gmail.com.